Info & Support

FAQ

What are the shipping times for Brane X orders?

For orders within the U.S. and U.K., our standard processing time is 5-10 days—this is the time it takes for us to receive your order, prepare it, and get it shipped out. The actual delivery time will depend on your location and the carrier (UPS, FedEx, etc.). If you’d like to track your order, reach out to us at support@braneaudio.com, and we’ll provide your tracking details.

Do you ship internationally?

We currently ship to the U.S. and U.K. Expanding to more countries is a priority, and we are working to expand internationally. Stay tuned for new locations rolling out in 2025! The best way to stay updated is to subscribe to our newsletter at the bottom of the page or follow us on social media @braneaudio.

Looking for product FAQs?

Visit the Brane X Guides page for product manuals, feature details, connection options, and troubleshooting guides.

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+1 (512) 645-2429
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Note: Hours may vary on holidays. Contact support@braneaudio.com to confirm.

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